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  • Ordering process
  • Payment & Returns
  • Shipping & Delivery
  • Measuring Tips
  • How to Wear

Shipping & Delivery

Shipping Methods & Fees

Shipping Methods

We have 3 shipping methods: Express, Standard and Economy.

Express
Approx. 3 - 5 days to deliver
Standard
Approx. 6 - 12 days to deliver
Economy
Approx. 13 - 21 days to deliver

The shipping fee is calculated by the weight of your package and the shipping method. To check your shipping fee, see the confirmation page of your order or this shipping fee table. If you want to know the delivery times in detail, see the "Delivery Times" list below.

NOTE:Shipping fee to Japan is uniformly 500 yen. Delivery times to Japan is 1-3 days.

Delivery Times

*Actual delivery times are subject to change

Destination Region Express (business days) Standard (business days) Economy (business days)
North America 3-5 days 6-12 days 13-15 days
South America 4-6 days 15-24 days
Europe 3-6 days 13-21 days
Northern Europe 4-7 days 13-21 days
Oceania 3-5 days 13-15 days
Asia 3-5 days 13-21 days
Russia 5-7 days 13-21 days
Middle East 5-7 days 15-24 days
Africa 5-7 days 15-24 days
Japan 1-3days 
NOTE:
Please keep in mind that actual delivery time frames may vary by destination, service delays, holidays, etc.

In case you are away from home when your local post office delivers your package,
please request redelivery as soon as possible. If you don't ask them for redelivery, your package will be sent back to Japan.

Sometimes the post office doesn't leave a missed delivery notice,
so please check the delivery status on the Japan Post website if you don't get your package in 4 days after your purchase.??

Customs Duties

Please remember that you may be charged customs duties when you receive your package. They vary by country. If you have any concerns about customs duties, please ask your local customs office.

Tracking Your Package

How to Track your Package

1. Go to the Japan Post website.
2. Enter your tracking number into the search box and click the button "Go".
3. You can check the status.

*An order less than $30 CANNOT be tracked since it is shipped without a tracking number.

How to Get Your Tracking Number

We will send you an email as soon as we have shipped your package.
Your tracking number will be included in that email.

Countries We Ship To

We deliver worldwide!
We have shipped to more than 10,000 customers in 75 countries so far.

Contact Us

If you have any questions, please don't hesitate to email us!
Click here to go to our contact form.
Also, please take a look at our FAQ. You may find your answer there.

 
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